Privacy Policy
We take your information security very seriously. This Privacy Policy explains how Htelescope (hereinafter referred to as "we", "us" or "our") collects, uses, shares and processes your information.
Collection and Use of Personal Information
Personal Information means information that can identify you directly or indirectly. Personal Information also includes information that has been anonymized but is combined with information that can identify you directly or indirectly. Personal Information does not include information that has been irreversibly anonymized or otherwise aggregated such that you cannot be identified, whether or not combined with other information.
Security Safeguards
We adhere to the principles of lawfulness, fairness and transparency, minimize the use and processing of data to the extent possible, and adopt technical and organizational measures to safeguard data security. We use Personal Data to verify accounts and user activities and enhance security, for example, by monitoring fraudulent activities and investigating suspected or potential illegal activities or violations of our Terms of Use or policies. Such processing is based on our legitimate interest in ensuring the security of our products and services.
Below is an explanation of the types of Personal Information we may collect and how we use it.
What Personal Information Do We Collect?
I. Information You Provide
We collect Personal Information you provide to us when you use our products and services or otherwise interact with us, such as creating an account, contacting us, participating in online surveys, or using online help or live chat. When you make a purchase, we collect Personal Information related to the purchase, other account and confirmation details, as well as billing, shipping and contact information.
II. Information About Your Use of Our Services and Products
When you access our website/application, we may collect information including your device type, unique device identifier, device IP address, operating system, Internet browser you use, usage data, diagnostic data and location data from your computer, mobile phone or other device on which you install or use our products or services. Our services may use GPS, your IP address and other technologies to determine your device’s approximate location (where available) to help us improve our products and services.
How We Use Your Personal Information
In general, we use Personal Information to provide, improve and develop our products and services, communicate with you, deliver targeted advertising and services, and protect our own interests and those of our customers.
I. Provide, Improve and Develop Our Products and Services
We use Personal Information to provide, improve and further develop our products, services and advertising. This includes using Personal Information for data analysis, research and auditing purposes. Such processing is based on our legitimate interest in providing you with products and services and ensuring business continuity. If you participate in contests or other promotions, we may use the Personal Information you provide to administer these activities. Some of these activities are subject to additional rules that may contain further information about the use of Personal Information.
II. Communicate With You
With your prior explicit consent, we may use your Personal Information to send you marketing information related to our products and services, communicate with you regarding your account or transactions, and inform you of our policies, terms and conditions. If you no longer wish to receive marketing emails, please contact us to unsubscribe. We may also use your information to process and respond to your inquiries when you contact us.
With your prior explicit consent, we may share your Personal Information with external partners so that they may send you marketing information related to their products and services.
With your prior explicit consent, we may use your Personal Information to personalize your experience with our products and services and third‑party websites and applications, and to measure the effectiveness of our advertising campaigns.
Note: If any of the above uses of information require your explicit consent, you may contact us to withdraw such consent.
Definition of "Cookie"
A Cookie is a small text file used to store information in your web browser. Cookies are commonly used to store and retrieve identification information and other data on computers, mobile phones and other devices. We also use other technologies, such as information stored on your browser or device, tags attached to your device, and other software serving similar purposes. In this Cookie Statement, we collectively refer to all such technologies as "Cookies".
Use of Cookies
We use Cookies to provide, protect and improve our products and services, such as personalizing content, displaying and measuring advertising effectiveness, understanding user behavior, and delivering a safer user experience. Please note that the Cookies we use may vary depending on the websites and services you use.
Disclosure of Personal Information
We share certain Personal Information with strategic partners who collaborate with us to provide products and services or assist us with marketing. We share Personal Information with these companies only to provide or improve our products, services and advertising; we will not share Personal Information with third parties for their own marketing purposes without your prior explicit consent.
Disclosure, Storage, Transfer and Processing of Information
I. Compliance with Legal Obligations
We comply with applicable statutory or legal obligations under the laws of the European Economic Area (EEA) or your country of residence.
Processing of Personal Data of EEA Residents:
If you are a resident of the European Economic Area (EEA), the lawfulness of processing your Personal Data is as follows:
Where processing of your Personal Data requires your consent, such processing shall be lawful under Article 6(1) of the EU General Data Protection Regulation (“GDPR”).
II. Proper Enforcement or Application of These Terms
We may share Personal Information with any of our affiliated companies.
In the event of a merger, reorganization, acquisition, joint venture, assignment, spin‑off, transfer, sale or disposition of all or part of our business (including in connection with any bankruptcy or similar proceedings), we may disclose Personal Information to relevant third parties.
We may also disclose Personal Information if we have a good‑faith belief that disclosure is reasonably necessary to protect our rights, pursue available legal remedies, enforce our terms and conditions, investigate fraud, or safeguard our business or users.
III. Compliance with Laws and Protection of Security or the Rights of Others
We may be required to disclose Personal Information in response to laws, legal processes, litigation and/or requests from public and governmental authorities in your country or abroad.
We may also disclose Personal Information if we believe that disclosure is necessary or appropriate for reasons of national security, law enforcement or other public importance.
Your Rights
We take reasonable steps to ensure that your Personal Data is accurate, complete and up‑to‑date.
You have the right to access, correct or delete the Personal Data we hold about you.
You also have the right to restrict or object to our further processing of your Personal Data at any time.
You have the right to receive your Personal Data in a structured and standardized format.
You may lodge a complaint with the competent data protection authority regarding our processing of your Personal Data.
To protect the privacy and security of your Personal Data, we may ask you to provide information to verify your identity and your right to access such data, and to locate and provide you with the Personal Data we hold.
In certain cases, applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the Personal Data we hold.
You may exercise your rights by contacting us. We will respond to your request within a reasonable timeframe, which shall not exceed 30 days in any case.
Third‑Party Websites and Services
If you link to third‑party websites with which we are affiliated, we assume no duty or liability for such third parties’ privacy practices.
Our websites, products and services may contain links to, or provide you with access to, third‑party websites, products and services. We are not responsible for the privacy practices of these third parties or the information or content on their products and services.
This Privacy Policy applies only to information we collect through our own products and services. We encourage you to carefully review the privacy practices of any third‑party websites, products or services before using them.
Data Security, Integrity and Storage
We implement appropriate technical, organizational and physical security measures to protect information from unauthorized access and to ensure that the information we collect is used appropriately.
We will retain your Personal Information for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to the Privacy Policy
We reserve the right to change this Privacy Policy at any time to reflect new technologies, industry practices, legal requirements and other reasons.
If you do not agree to the revised Privacy Policy, please stop using our products and services and contact us so that we may close any accounts you have created.
Storage and Transfer of Personal Information
When you use or access our services, your Personal Information may be processed or transferred in countries or jurisdictions outside your country of residence.
The data protection laws of these countries or jurisdictions may differ in certain respects from, or provide a lower level of protection than, the laws in your country of residence.
If you do not wish your information to be transferred, processed or stored in countries or jurisdictions outside your country of residence, you must immediately cease using or accessing our services.